Reviews

  Did the Pearl Harbor/City tour. Really impressed by his knowledge and professionalism. Would definitely do this tour again! 🙂

  Eddie was a very professional and kind tour guide. He repeated important info twice so all could remember. Shared many interesting and fun facts about Hawaii. Took our pictures. Great... read more being picked up and dropped back to our hotel!

  The tour was great, service punctuality was excellent. Comfortable bus ride with superb knowledge of the island and history. Definitely worth the money.

  I enjoyed myself will do again the driver was very knowledgeable and great trip. We saw lots of great things about Pearl Harbor and it left me in tears to... read more know the true history

  this is something everyone should see, you hear about it but to be able to see and see what happen its very immotionable

  Antonio was the absolute best! So full of knowledge and enthusiasm. I loved that he was able to give history and details of places to and from Pearl Harbor. So... read more friendly and accommodating. We were really taken care of like family! Thank you so much Antonio! We will book with you then next time we're here! -Elizabeth and Joe

  We booked this tour and or promised several things a bag from Pearl Harbor, book and a mug none of those things were provided. Our driver Antonio had such a... read more thick accent you couldn’t hear him. He wouldn’t turn on the air-conditioning unless he was in the van but he wanted everyone else to be in the van for 10 minutes before he was ready to leave. That was a bit unbearable. There was no tour or guide at the pearl harbor exhibits. Basically you were dropped off at 10:30 and picked up at 3:30 and we’re on your own. That wouldn’t of been a bad thing except for when you’re paying a premium is sort of expect a little bit more. When we were picked up they additionally took on six passengers who weren’t a part of the tour who did not want to do the rest of the sightseeing and therefore we basically went right back we did not get what we paid for. We could’ve purchased tickets directly there was no line at Pearl Harbor for $72 and taking an Uber round-trip for 40 and we would’ve gotten the same experience. On top of that there was a suggestion of a 20% tip. I typically tip well but I’m not going to tip over $50 for my husband and I to get a driver in which we could a got the same thing from Uber or a taxi for $20 each way. If you’re coming in from the cruise save the money buy your tickets directly from the website and take an Uber.

  It was great! Informed us the time to be picked up the day before. Also got a text message and the morning of the tour received a call... read more they were at our location! Very informed driver! Highly recommend!

  The Royal Limousine was super comfortable and air conditioned. Our tour guide was funny, knowledgeable and well organized.

  This was an informative and interesting tour. Pearl Harbor of course was very moving. We did the Arizona and the Bowfin. Eddie our guide was excellent in getting our... read more tickets and explaining how things worked. The city tour afterwards was fun also; Eddie also took the time to take our pictures at the statue of King Kamehameha, besides sharing his knowledge of the city. The bus was comfortable and clean. I would recommend this tour.

  We booked a tour to Pearl Harbor and the Aviation Museum. Our reservation was booked on the company website and it was The Arizona Memorial and Missouri Battleship or... read more Aviation Museum. We were called the day before to let us know that the bus was not coming to our hotel, The Trump, but to the hotel next door. Ok, no big issue we thought even though one of the reasons we booked with them was because it said they would pick us up at our hotel. It was nice that an actual person called us to make sure we knew where to meet the bus. When we got to the Pearl Harbor, we were given tickets to the Missouri, not what we wanted. When I told them we wanted the tickets to the Aviation Museum, we were told that we should have told them that before we left. Now, let me just say that eventually we received the correct tickets and all was well but the part that really bothered me was that I was told I did something wrong. The tickets were booked on their website and they even called us to tell us about the change in pick up location. I am hoping they change their site so you can book either tour and remove the OR to stop any further confusion. The drivers that we had were great. But not for the fact that I was blamed for the issue with the tickets, I would have given them a higher rating. Things happen, I understand that, it was how I was treated when the issue occurred that really set me off.

  Dear Sammie

We are glad that you are very happy with our service and thank you for your online review and 5 star rating for Royal Hawaiian Limousine LLC.... read more We appreciate your business and hope to see you again. God bless you.

  Basically a fair price for pickup at your hotel and delivery to Pearl Harbor plus return. Van was too full - very crowded, shoulder to shoulder. Driver friendly but with... read more accent difficult to understand. Pearl Harbor tour itself was basically self-conducted.Be aware that tour time you select is not the pickup time- it is the time you enter the theater before the boat out to the Arizona. Our tour was scheduled for 9:30AM but pickup was 2+ hours earlier! This was not disclosed until the day previous day's phone call. That made for a scramble in the morning to make the pickup time.Lot of wasted time picking up and dropping off people at various hotels.

  Great tour, the driver was amazing, very friendly and helpful. I would definitely book a tour again with you.

  We (our group of 5) have been to Pearl Harbor in years past, but truly appreciated the new (to us) visitors center and especially the good and ease of service... read more and communication provided by Eddie and the Royal Hawaiian Limousine and Tour company. Eddie gave us a good overview of Honolulu pointing out specific points of interest, Punchbowl, local and state government, Waikiki...professional and very enjoyable! We all would recommend this tour and company, especially Eddie!

  We used the service for our 5 hour Pearl Harbor tour. They did a great job providing additional sights of the Punchbowl and the city.

  Excellent Service. On time. Very kind and knowledgeable tour guide. No downtime, very funny guy. If you're considering tours in Hawaii contact Hawaian Royal.

  Well worth the tour. Our group of 5 went early — a good move considering the warm, humid weather and lines to get into the Memorial. The driver... read more was courteous. It was nice to avoid the lines for the Memorial theater and boat ride to the USS Arizona. Loved that self-guided tour of the Bowfish submarine. Highly recommended.

  We weren't sure if we wanted to try to visit Pearl Harbor in our own or book a tour. Since we were staying in Waikiki and didn't have a car,... read more we decided it would be worth the extra cost. We were very glad we did. We were picked up at our hotel right on time and our visit was well organized. We had about three hours in Pearl Harbor, which might not be enough for some people but worked out perfectly for us. Our driver was professional, informative and entertaining as we took a quick driving tour of Honolulu after Pearl Harbor. One word of caution. We took the later tour at 9:30 and hadn't eaten anything before we left. Food options are very limited at Pearl Harbor and we didn't get back to our hotel until 2:30. So eat before you go.

  My mom's 1st trip to Hawaii had to include the Arizona memorial- lucky for us, it reopened shortly before our trip. Our shuttle driver- Eddie was great! He always made... read more sure our group was in the shade if we were to waiting for any length of time. He was pleasant & thoughtful. The tours themselves were great as always but some of the walkthrough museum areas without doors warmed up quickly. Make sure you keep water bottles filled often, and if you must bring a bag, make sure it is not larger than 5x7 /transparent as you will have to check it at entrance (making everyone in your group wait for you). The shuttle takes you to Ford island where the Missouri is - a must see for history buffs and their gift shop "Battleshop" was a good stop. The Oklahoma memorial is near the Missouri entrance but the bus doesnt stop there. Had we known, we would have walked it before catching the bus to the air museum.

  We had one day to grab a Pearl Harbor tour as we were visiting from Kauai and my wife had never been to Honolulu. Royal Hawaiian was a good value... read more for the money. We had a nice coach instead of large bus and about 16 folks total in our group. Eddie was our driver and he was entertaining as well as informative. The tour was on time and we were well briefed at the Pearl Harbor memorials. I recommend this tour as good way to get a flavor of Honolulu and seeing the awesome WWII memorial at Pearl Harbor especially if you’re a bit short on time.

  The options available for which tour we took didn’t cover where we were picked up so I just chose one randomly. We were picked up at Queen Kapiolani Hotel.... read more We are staying in Kailua so drove into Waikiki, parked at Kapiolani Regional Park (free) and walked to the hotel for breakfast and pickup, about a 5 minute walk. Our driver/guide was ‘Tall Tom’ and he was terrific! Had corny jokes which we all enjoyed and was very knowledgeable about Hawaii and all the areas we drove through. Pearl Harbor was interesting and we’re glad we went but we most enjoyed the tour of the Punchbowl and downtown Honolulu after leaving Pearl Harbour. We were picked up at 10 in a very nice bus for 22 people - comfortable and cool.We were dropped off about 3 pm. Super glad we went and that we had Tom as our driver/guide.

  The company marketed them self as offering small group tours. They are basically a transportation company. Very disorganized! If I had to do over I would take... read more a cab or Uber to the Arizona Memorial.It would be cheaper and gives you more flexibility . The biggest complaint is the pick up schedule. The company set a time for you to be picked up and did not offer any option. Also they did not communicate with us about the time we wanted to leave.Their buses were running all day but you could only leave at the assigned time. I had to hire a cab to leave.My wife and I finished our tour early and the company would not allow us to take a earlier bus back to our hotel.

  Great service with explanations of what go go, do, and see made for the best use of the time we had on site.

  Eddie did an excellent job on educating group with regards to history of Oahu. Very informative. He also did fantastic on city tour. Would choose him again

  On time, engaging and caring. Nothing was too much trouble. Would recommend this group. Very clean vehicles and well-planned.

  On time, engaging and caring. Nothing was too much trouble. Would recommend this group. Very clean vehicles and well-planned.

  Overall, the trip is good value for money considering the cost to get a taxi or Uber to Pearl Harbour. I kind of understand people’s comments on here that you... read more are just paying for transport to the location. That is true, but doesn’t take away from the stress free nature of having someone organise the transport, tickets and provide a general overview of some key sights. Overall, it was good value and would recommend.

  We only visited Oahu for 1 day to see Pearl Harbor. It was worth the trip! My in-laws were disappointed that they could not walk on... read more the memorial. I hope that they get it fixed soon, so people to do that again; but I felt that seeing it was amazing. The pearl harbor movie was so informative and then taking the boat to the memorial brings a sense of patriotism. The museum is also very informative. The drive through Honolulu was nice since we were only there for the 1 day. However, the air conditioning did not work well in the back of the tour bus, so we were very warm during the drive.

  Very unorganized, all it is is a bus trip from Waikiki to Pearl Harbor. Save your money take Uber buy your own tickets.

  We originally booked this because we couldn't get a ticket through the NPS website and we really wanted to go to Pearl Harbor. It ended up being really convenient... read more and super informative. Nice luxury bus picked us up at airport and then got the long tour ofter our visit. Just know if you are the airport pickup you are the last dropped off after tour and the traffic is pretty bad. We had two different drivers, one going to Pearl Harbor and a different one for the downtown tour. Both were entertaining and informative.

  Our half day tour of Pearl Harbor and the Memorial left at 7:00 and was a perfect time to avoid some of the heat of later in the day. Tall... read more Tom was an excellent driver and local area guide as he drove us to/from the Memorial. We booked this your through a special offer from the hotel before we arrived and found the price to be very reasonable. Thank you for making the tour memorable and easy.