Reviews

  we were just in honolulu for the day as we were on a cruise we choose this trip as it seemed to cover most of the things we wanted to... read more do Pearl Habour was amazing we had the audio tour which was not very good but provided some useful information if you are there a short amount of time dont get the audio tour when we got back on the mini bus we were asked if we wanted the city tour or go back to the hotels i said the tour we were meant to stop for photo stops but we only had the opertunity to take photos from the bus very dissappointing

  Pickup at the airport was fine. We thought we were going to get a guided tour but did not. After the tour we thought we were going to get a... read more tour of Waikiki before heading back to the airport but did not. We loved Pearl Harbor but would not recommend your service.

  Jonathon our driver was a wealth of info as he grew up in Hawaii but also was famalir with our roots long island as his father migrated fron Long isalnd... read more to Hawaii.That was cool as he made me feel at home on the Island. Great Ground service Tranportaion. Nice clean passenger Van.
Free bottlr of water included.
We went to Pearl Harbor.Great communacations for pick up. Easy Pick up after event. Good narrative driving thru Wikiki,Pounch Bowl, Seeing The Fin of diamond point on the Freeway.
Thank you Hawaiian Royal Limo.

  Professional. Clean. On time. Courteous.

So easy to let them take you to where you need to be without the worry or hassles.

  Our driver, Amir, and our other guide were very friendly and informative. They were extreme curious and helped me with my cane and bad knee. I appreciate they’re service and... read more highly recommend them. I wish I had gotten her name, this was on January 3, 2020, and they picked us up from The Star Princess Cruise ship.

  Our trip was great. We were picked up on time and given very clear instructions. There were no lines. Very enjoyable visit to Pearl Harbor and Arizona Memorial.

  I normally don’t write reviews but this was not the greatest experience that I’ve had.
First we flew into Honolulu and was told to go to Hawaiian baggage claim... read more to meet our driver. There is no specific baggage claim for just Hawaiian airline. So that was confusing and when we finally found our driver we just happened to come across him because he was the only guy around in a random parking area of the airport.
Second off our driver was not experienced in the information and kept having to ask the supervisor for help. He should have had a trainer or more training before being on the road by himself.
We never got any of the audio listen devices because nobody told us about them.
Third there isn’t enough time to do the whole Pearl Harbor tour which doesn’t make sense to me since didn’t fly out till 8pm at night. We got there at 10 (which we had landed at 8:40 but didn’t get picked up till 9:20 and driving to the place) and had to be back at the bench by 3:30. We didn’t have time for lunch or to see the Aviation part of the tour. Just alone waiting for the bus to take us to the other tours took an hour.
We got back to the bench and our driver asked us if we wanted to do the tour of Honolulu drop us off in Waikiki and we could UBER our way back to the airport or just drop off us at the airport 5hrs before our flight. Nothing in your guideline states that you would drop off paying customers in Waikiki just for them to get a ride back. We paid you money for this service!
If we didn’t fly out till 8pm why couldn’t we have stayed longer at the Harbor to finish everything or do the city tour! I was very disappointed of this service!
I would give it zero stars if I had the option to.
Thanks.

  Our tour guide, Eddie, gave us more than I expected by taking us around Honolulu and pointing out historic sites. He is very knowledgeable and made the tour special.

  Tried to book Half Day Excursion Pearl Harbour USS Arizona for April 2020. The Customer Service person was polite but totally unable to assist. Was on phone over... read more 30 minutes to try to locate this tour, plus fact they would not honor booking code of 10%. I wanted to go from port (Honolulu) but no where to add port locationfro website. Bottom line, asked for Supervisor and after another 6 minutes they disconnected. Was totally disappointed in their service.

  We took this tour to Pearl Harbor on a windy rainy day and that caused some disappointment. I have to say first off that our driver, Eddie, was excellent and... read more tried to make the best of it. But once we got to the memorial park we were informed it was too windy for the Park Service/Navy to drive the boat out to the memorial itself, so after waiting for our scheduled time slot to see a 20-minute movie (that was good) we were left with over an hour to kill, in the rain, waiting for our bus to return. Adding insult to injury was watching the boats resume service just as we boarded the bus! The rest of the tour was ok, with a stop at the palace for a brief photo op, and some driving through other attractions, but overall the weather killed the experience for us.

  Driver was on time and also provided local information as we drove to our destination. Very friendly and knowledgeable staff. Would use this service on next visit.

  We really enjoyed this tour. We were picked up right on time at our hotel and taken to the Pearl Harbor area. Our tour guide, John G., walked... read more us into the park and gave us all the details of where and what to see. He gave an explanation of what we would see. He even got us there with time to spare to witness the daily flag raising (8 am). Everthing was well planned and John even pointed out several landmarks on the drive back to the hotel.
We booked this tour for the morning before we boarded the ship for our cruise. John gave us very good advice for getting to the cruise ship. Timing was perfect. I highly recommend this tour.

  Timing is a big element of this tour! Not due to the operator’s fault, pick up was late. The driver/guide did whatever he could to keep us on... read more schedule. A lot of time was spent on driving around picking up passengers and minimal interaction along the way to Pearl Harbor. Once there, we felt we had ample time to see the attractions. The city tour turned out to be very good and informative. Seeing Pearl Harbor is crazy busy so just plan for it. This tour provides the basic essentials and Eddie certainly tried to provide and compensate! Enjoyed our day! Worth doing!

  This is a good vale if you are in for one day. Driver picks you up and delivers you to Arizona and does a good job explaining the process and... read more giving you a nice tour along the way. Afterwards he will also give you a nice tour of downtown and cemetary. Never heard anything about Chinatown. We were picked up at airport and had to get a ride back to airport from hotel because he said he could not take us back to airport(insurance regulations) which I did not appreciate. We were given a choice of going directly to airport from Arizona or getting rest of tour. Hotel to Airport is $40 or you can take a bus ride(1hour) for $5. We were not ina hurry so we took bus ride.

  Driver will pick up at the hotel and drop you off at the Pear Harbor Arizona Memorial area for about 3 hours after giving you your tickets and a quick... read more orientation. The ticket to the Arizona memorial is for a very specific time, so don't miss the boat! After your time at the area, the driver will pick you up across the street in the parking area and take you on a driving tour of the downtown area and the Punchbowl, dropping you off at your hotel.

This is a great value tour for those of you who like to do things on your own in Honolulu, but don't want to rent a car for your stay and don't want to do the highly personalized, and more expensive, tours.

Highly recommended.

  John was our guide the day we visited the Arizona Memorial. He was great. He took us around and gave us great city tour showing us lots of... read more highlights in the city. He was very knowledgeable and recommendations for places to eat and other sights we might want to see.

  Our tour guide and Pearl Harbor was great! However, there was practically no line when we got there so most of us thought it would've been better to just drive... read more from the get-go and purchase the tickets ourselves. That would've saved us a lot of money actually, but it is what it is. The van ride and the Honolulu tour was nice, but I'd say it doesn't hold up a high enough value to make it worth the extra money. Just my personal opinion. Overall, we still had a very good experience because of our tour guide, Tall Tom!

  John was an amazing drive and tour guide! He went above and beyond to make sure our experience was exactly up to expectations.
Would highly recommend your service!!

  John was our tour guide. He was very polite, easy to get along with, and funny. He was also very knowledgeable and able to answer any questions we had.
The... read more tour itself was the perfect amount of everything, even better than expected!
I would definitely book a tour through this company again!
-enjoy Hawaii

  Eddie was our tour guide. He was very prompt and professional. He was easy to understand and talked loudly enough that everyone could hear. He infused a sense of humor... read more into his tour guiding. A city tour followed our Pearl Harbor and USS Arizona Memorial Tour. Very enjoyable.

  Great tour! We were picked up in a van at Aloha Tower and enjoyed Antonio's narration to Pearl Harbour. The Pearl Harbour tour was much better than expected having had... read more a dad who talked adnauseum about WWII! Well recommended!

  Eddie our driver and guide was very informative and went out of his way to make sure we all had a good time.

  The guide/driver Eddie was polite and professional. He was late to pickup point. We were last to be picked up,
but still had plenty of time for the tour.... read more

  You shouldn't go to Oahu and not do Pearl Harbor. We chose this tour and we're happy with it. You will not get off bus for the Punchbowl so don't... read more expect that. Eddie, our guide, was informative, friendly, and fun. I would say it should be an hour longer at the park so people have more time to read everything, go on bowfin, and grab a bite to eat. It was well organized, informative, and worth it.

  First of all, Eddie is the best. Kept us on time without missing any of the city tour. The tour of Pearl Harbor was a bit sad but proud also,... read more we had plenty of time to take in the sites and grab a snack before continuing on. We never felt rushed.
Highly recommended.

  The tour was well-timed, and very organized. We truly enjoyed going to Pearl Harbor. Eddie pointed out all of the right sites on the trip while we went there and... read more on the way back, some extras. The van was very nice and comfortable and the temperature was just right. Eddie brought water bottles. He also was very good at helping to take pictures of our family for us. I would recommend this trip

  We missed out on the “free” tickets to visit the USS Arizona, and were bummed that we wouldn’t be able to visit. That is, until we found this tour. In... read more talking with friends who had visited before, they highly recommended this tour, as we wouldn’t need to rent a car and deal with traffic and trying to figure out where to park, plus we wouldn’t have to try our luck with getting to the memorial at 6 to “maybe” get tickets. We didn’t want to leave anything to chance - we don’t know if/when we will be back to Oahu, so this was a “must do” activity. We got a call the night before confirming our reservation at 7, and directions on where to go to be picked up, along with a reminder not to bring any bags/purses (super helpful info, by the way!). Our guide, Eddie, was down to the minute on time. The vehicle we rode in was new, spotless, and very comfortable. Eddie was kind, funny, engaging and very informative. It’s clear he is knowledgeable about not only Pearl Harbor, but also Oahu and Hawaii history. When we got to the memorial, we had tickets for the 9:30 trip to the Arizona, which left ample time to see other attractions before and after. Leaving Pearl Harbor at 11:30, we had time to drive to see the other attractions listed, with no wasted time. Eddie explained things in a way both our 7 AND 13 year olds could both understand. He even offered to take photos of our family at various times. We arrived back at our hotel at 1, leaving us time to go to the pool. This half day tour was perfect for us, and we would do it again without hesitation. Definitely worth the price!

  Tall Tom was an excellent guide. He was knowledgeable and funny. Pearl Harbor should be visited by all who come to Oahu. We should never forget it was a humbling... read more experience.

  Did the Pearl Harbor/City tour. Really impressed by his knowledge and professionalism. Would definitely do this tour again! 🙂

  Eddie was a very professional and kind tour guide. He repeated important info twice so all could remember. Shared many interesting and fun facts about Hawaii. Took our pictures. Great... read more being picked up and dropped back to our hotel!

  The tour was great, service punctuality was excellent. Comfortable bus ride with superb knowledge of the island and history. Definitely worth the money.

  I enjoyed myself will do again the driver was very knowledgeable and great trip. We saw lots of great things about Pearl Harbor and it left me in tears to... read more know the true history